Tools: Figma, Google Suite, Trello, Jira, UserTesting.com
Investment Platform Widget
Redesigning a Brokerage Account comparison widget to display a wider variety of platforms and improve the comparative value of the experience.
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Overview
The task was to upgrade a widget used to compare brokerage accounts in order to expand the product offerings within the tool and create a more comparative consumer experience.
Goals
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Increase click-through rates for our partners through the use of our widget.
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Create a more comparative consumer experience.
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Develop a structure that allows the listings to expand to a wider variety of product offerings within the widget (e.g. crypto).
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Redesign for smaller ad units.
Research Approach
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Competitive deep-dive into our direct competitors like BankRate and NerdWallet.
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Research to better understand the evolving landscape of personal investment platforms and how they are discussed.
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A/B testing current state against competitors and each design iteration thereafter.
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Usability testing design iterations and feature explorations.
Findings
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Regardless of the comparative value, fees and investment minimums are, and probably always will be, the primary concern.
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The average user is not well versed in the personal investment space, so there is a balance to strike between informative and understandable.
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Modern UI, quick information, and easy comparison were identified as the winning aspects for financial widgets.
Redesign
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To improve the comparison across platform types, we introduced new filters and key information bits to help user’s decide between platforms at a glance and entice users to find out more.
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With new factors of comparison, each offer needed to highlight the information users were most interested in knowing about upfront. This information also needed to translate fairly across platform types.
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We determined a top 6 features list to display.
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Striking the balance between informative and easy to understand.
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Testing language and filter rankings.​
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Designing a specific mobile style with our audience shifting more and more to mobile browsing.
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Working with the tech team to determine the feasibility of certain functionality and design changes; finding a compromise that meets both the project expectations and team allocations.
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Spacing and function guidelines were added to the files and clarified or checked throughout the process for a smooth implementation.
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